Shipping policy

Shipping Policy Last updated: September 1, 2026

Production & Processing Time All of our products are custom-made and 3D printed to order. Please allow 3–7 business days for production before your order ships. During peak seasons or high-demand periods, processing may take up to 10 business days. You'll receive a shipping confirmation with tracking once your order is on its way.

Domestic Shipping (United States)

• Free Economy Shipping on orders over $30 — estimated delivery 5–8 business days after production.
• Express Shipping — $15 flat rate — estimated delivery 2–3 business days after production.

International Shipping

• Carrier-Calculated Rates via USPS and DHL — calculated at checkout based on destination and package weight. Estimated delivery 10–21 business days after production.
• International Express — $50 flat rate — estimated delivery 5–10 business days after production (availability varies by country).

Please note: International customers are responsible for any customs duties, taxes, or import fees assessed by their country.

Order Tracking Once your order ships, you'll receive an email with your tracking number. Allow 24–48 hours for tracking information to update after you receive the notification.

Questions? We're a family-run business and love hearing from our customers! If you have any questions about your order, feel free to reach out to us through our Thefamily3Dbiz@gmail.com or 201-783-9666 If I don’t pickup please leave a message and We will contact you as soon as possible.

Thank you,

Manny G